ShapeDiver App Privacy Policy

1.App description

ShapeDiver ”the App”, listed in the Shopify app store under this URL, provides integration between the ShapeDiver platform and Shopify. It allows merchants to use ShapeDiver models as product configurators in Shopify.

This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

2.Who we are and what our Privacy and Cookies Policy comprises

New Branch Ltd. Is a limited liability company organized and existing under the laws of the Republic of Bulgaria, entered in the Commercial Register under Uniform ID Code 204672875, having its seat and registered address in 120 Tintyava Str., entr. B, fl. 7, ap. 19, 1113 Sofia, Bulgaria (hereinafter referred to as “NB”, “we”, “us” or similar derivative), e-mail: [email protected].

The protection of privacy and the safeguarding of our Clients’ Personal Data is of immense importance to us.

The objectives of this Policy are to provide you with information regarding:

  • how we operate with personal data;
  • what are your rights in this regard;
  • what cookies are;
  • cookies that we use and what we use them for;
  • how can you restrict, block, or delete cookies;
  • other useful information.

NB is dedicated to protecting the confidentiality and privacy of information entrusted to it. As part of this fundamental obligation, NB is committed to the appropriate protection and use of personal information (sometimes referred to as “personal data”, ”personally identifiable information” or ”PII”) that has been collected online.

Generally, our intent is to collect only the personal information that is provided voluntarily by the store customers, so that we can offer information and/or services to the store merchant to fulfill orders. Please review this Privacy and Cookies Policy to learn more about how we collect, use, share and protect the personal information that we have obtained.

3.Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Your shop properties and settings;
  • Your email and name;
  • Information about your products;
  • Orders made from your store;
  • Your online store theme code;

We collect personal information about you and others who may access the Site on behalf of your store, through your Shopify account, or using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We collect personal information from your store customers in order to provide our application services. This information includes:

  • Data provided while customising products using ShapeDiver models.
  • Orders information, in case when the order includes products customised through ShapeDiver models.

4.How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App.

In particular, we store customisation information provided by your store customers during their product customisation and order activities. This data is used to allow merchants to export manufacturing files from their models during order fulfillment.

Additionally, we use this personal information to:

  • Communicate with you;
  • Optimize or improve the App;

5.Storage and Retention

The information we store is transmitted and kept in an encrypted and secure manner, according to industry best practices.

All your personal information is removed at most 30 (thirty) days after you uninstall the application from your Shopify store.

6.Sharing Your Personal Information

We use Google Analytics to help us understand how our users interact with the App. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Product customisation options and orders data is shared with ShapeDiver, in order to use the parametric model for product configuration and order fulfillment. ShapeDiver terms and conditions apply. Please review them carefully.

We do not share customers or orders related data with other third parties, that are not mentioned in this policy.

We do not sell merchants or customers data to third parties.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7.Changes to this Policy

NB may modify this Policy from time to time to reflect our current privacy practices. When we make changes to this Policy, we will revise the ”updated” date at the top of this page. We encourage you to periodically review this Policy to be informed about how the NB is protecting your information.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

8.Contact us

NB is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at [email protected]. You may also use this address to communicate any concerns you may have regarding compliance with this Policy.

LAST UPDATED: 17 February 2023